30 DAYS WEARER'S SATISFACTION WARRENTY OF ESSILOR PROGRESSIVE LENSES
Our progressive 30 days wearers adaptation warranty allows you to purchase a pair of progressive lenses from our authorized optical retailers without any worry.
- This promotion is valid from 01/01/2022 to 31/12/2022, only for selected Essilor dealers.
- This offer is valid for 4 brands: Varilux®, Essentials and Smartlens. Progressive lenses are the most comprehensive solution to the problem of eye aging after the age of 40, returning you clear and flexible vision at all distances. When you start wearing a new pair of multifocal lenses, it will usually take 5-10 days to get used to it completely. However, in the first few days, some people may experience slight dizziness, need to turn or lower their heads to see clearly, difficulty focusing their eyes. This can make you feel hesitant and nervous if you haven't already used to use progressive lenses. Understanding this, Essilor Vietnam implements a 30-day warranty for new users of Essilor progressive lenses, according to:
HOW IT WORKS
In the unlikely event that you face any issues with your new pair of Essilor progressive lenses,
Please consult the Eye Care Professional whom you purchase your lenses from, to seek their assistance to conduct a troubleshooting on your lenses.
In the event that it could be due to the variation in your prescription or a need to rectify the fitting of the lenses
Your lenses will be replaced following the troubleshooting to ensure that you reap the full benefits of what a pair of progressive lenses can do for your vision.
Should the issue persist in the very rare cases, our Educations and Professional Services team will be deployed on site on an appoitment basis to work with your Eye Care Professional.
This help us to understand the issues you are facing better so that the best solution could be catered for you.
At Essilor, we strongly believe that your satisfaction with progressive lenses matters to us.